Refund policy
HOW TO start a Return (NOT UMBRELLA WARRANTY)
You may return your abi-hotel.com item within 60 days of delivery for a refund. For an expedited return, send an email to returns@abi-hotel.com with the following information:
- Current totes PO#/Order# (starting with TOTE)
- List of specific item(s) being returned if multiple items on order
- Tracking number from RETURNED PACKAGE (via FedEx, UPS, USPS) We recommend USPS as the most cost-effective method.
We will notify you via e-mail of your refund once the return has been processed. You can expect a refund in the same form of payment originally used for purchase within 7-10 days, minus original shipping charges.